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Most hot tubs are delivered from 7 days to 3 weeks. Saunas and ice baths ship inside 5–10 days for UK mainland. We'll confirm an exact date once your order is placed.

Every hot tub and ice bath purchase includes expert delivery and installation by our UK partner crew. Saunas ship flat-packed with a step-by-step guide; you can add a £995 crew build at checkout if you'd rather not lift a spanner.

As part of the delivery process, we ask you to send us a photo and/or video of the access. Our delivery team use this and let you know if everything is fine or if anything additional is required.

Cover varies by product. New hot tubs come with 2 years on parts, 1 year on labour and 10 years on the shell structure (refurbished tubs ship with 90 days parts & labour, with an optional £395 12-month electrical extension). Saunas have a 2-year manufacturer warranty on cabin and heater. Ice baths have a 2-year warranty on the chiller and 1 year on the cover. Full terms are on every product page.

You pay £99 today to reserve your spot in the build queue. The balance is due 48 hours before delivery; we send a payment link with your delivery confirmation. No credit check to reserve, and no interest on the balance. Prefer to spread the cost? Finance is available through Ideal4Finance.